Friday, November 16, 2007
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Department: | Ground Services | Location: | Abu Dhabi | Expiry Date: | 31/12/2007 | |
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Description: |
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The job holder will be responsible to ensure that all guests are offered the highest level of hospitality during their travel experience at Abu Dhabi Airport ensuring company standards / rules are maintained with regards to the handling of guests, grooming procedures and time keeping. Liaise with Special Services Officer and assist the team with STPC (96-Hour visa / Immigration / Transport) services and directing guests to arrivals desk. Key responsibilities include: The responsibilities will also include co-coordinating and supervising the Ground Handling Agent – ADAS to ensure that efficient pre-flight editing, guest and baggage check-in procedures are properly taken care of. Ensure timely boarding of all Diamond / Pearl / VIP / CIP guests and supervise completion of boarding and provide maximum attention and care to guests with special requests, delayed flights and denied boarding situations. |
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Qualifications: |
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Educated up to O-level / IB / GCSE (General Certificate in Secondary Education). |
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Experience: |
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Minimum 1 year or more in related field, or hospitality industry. Training: Passenger Handling / Basic DGR / Passport Fraud Detection. Knowledge: Basic knowledge of DCS (Departure Control System), departure and arrival procedures as well as basic reservations i.e. to retrieve PNR, add comments and confirm reservations |
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