Airport Services Agent Singapore

The Position:

To ensure that the needs of Emirates passengers are met in a caring, courteous and efficient manner.To provide assistance to Emirates passengers such as Unaccompanied minors, Commercially Important Passengers, WheelChair and Medical Cases in order to provide the personalised service they expect.Be involved in ?Queue Combing? in order to greet passengers, thereby ensuring that all have their documents ready and identify any problems which would otherwise cause delay at the check-in counter. To ensure passengers are adequately briefed and their needs satisfied during delays and disruptions. To assist as required with the pre and post flight work and will perform duties as directed by the Supervisor Airport Services or Senior Emirates Official on duty.


Salary & Benefits:We offer our employee's competitive remuneration packages, attractive travel benefits, and career development supported by multi-million dollar training facilities in Dubai, and e-Learning programmes for those seeking a long-term future in the Company.

Experience and Qualifications:

?High school level of education or equivalent.
?Minimum of 2 years experience in Airport Ground Handling Services and must have sound knowledge of Emirates route network and aircraft.
?Should have successfully completed the relevant professional training such as Passenger Services, Baggage Services, Cargo, Weight and Balance and Reservations and Ticketing.
?The job requires the candidate to work in a proactive manner and use initiative to resolve discrepancies and unforeseen problems using set guidelines.
?Computer literate.


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The job holder is required to actively promote and sell Arabian Adventures’ products and services, to the corporate market in the UAE and to tailor-make products to their needs. Generate ideas and support product development based on feedback from corporate clients. Target decision makers and senior management in major companies and promote Arabian Adventures as a specialist company – dealing with tailor-made events, functions and services catering to both corporate clients and the companies requiring incentive packages, launching of products and organising other special leisure events.

Achieve sales targets by implementing agreed designed strategies and exploiting all business opportunities, thereby increasing the profitable growth of the department.


Salary & Benefits:We offer an attractive tax-free salary, paid in Dirhams, the local currency of the UAE. The Dirham is linked to the Special Drawing Right of the International Monetary Fund. It has been held constant against the US dollar since the end of 1980 at a mid-rate of approximately US$1= Dh3.66. Besides travel benefits normally associated with an airline, more information on employee benefits is available within the 'Working Here' section of this site. By viewing the 'Dubai Lifestyle' section in the site you can also consider the benefits of Dubai as a location to live and work in.

Experience and Qualifications:


Degree with a minimum of 4 years proven track record in sales in a hotel or travel industry.
Good presentation and influencing/negotiation skills.
Creative and lateral thinker and a good team member.
Good interpersonal ability and networking skills.
Should be able to able to operate independently with minimal supervision.
Excellent English written and oral communication skills.
Arabic language skills is preferred but not essential. Conversant in any other language (e.g. French or German) will be a distinct advantage.
Driving licence is requirement to perform in this job

To Apply:To express your interest in the above vacancy please apply on-line by clicking below, and complete our application form. We will then consider your application and contact you should we wish to shortlist you for an interview. Should you not receive an invitation for an interview within 5 weeks please assume that on this occasion you have been unsuccessful. We will retain your details for 12 months unless advised otherwise and re-consider you for future opportunities as they arise. Please also note that if you are not shortlisted you can also update your application at anytime and apply for other opportunities. Thank you for your interest in a career with the Emirates Group.

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The Position:
To contribute to the generation of revenue and service of customers by providing a high quality, fast, efficient and friendly customer service for reservations, ticketing, fares and telephone sales queries. To offer/sell all Emirates special products, promotional activities and special offers.



To convert calls and inquires to sales and constantly look for ?sales opportunities? when servicing customers through cross selling, up selling etc.

To offer ongoing support to management in achieving Service Quality Level (SQL) targets. To be able to calculate fares by the application of currency regulations, using the normal published rates.To be able to project the Emirates image at all times by being fully conversant with market and industry information.

To liaise with hotels for passenger room reservations.To perform duties as assigned by Passenger Sales & Service Supervisor or Sales Manager.


Salary & Benefits:

Competitive remuneration packages, attractive travel benefits, and career development supported by multi-million dollar training facilities in Dubai, and e-Learning programmes for those seeking a long-term future in the Company.

Experience and Qualifications:
Education to a minimum of High School level or equivalent.
2 years previous experience in sales/reservation or similar experience within a recognised airline or travel agency.
Must have completed basic fares and ticketing and intermediate fares and ticketing
Proficiency in Geography and Mathematics
Fluency in written and spoken English.

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Passenger Sales & Service Agent Bahrain The Emirates Group is a highly profitable business with a turnover of approximately $US 7 billion and over 30,000 employees. In addition to Dnata, the Group's successful Airport Ground Services and Travel Industry division, Emirates, the Group's international Airline is rapidly expanding its global network flying now to over 85 destinations. With aircraft orders worth over $US 26 billion identified, Emirates' fleet will grow to over 185 wide-bodied jets by 2012. With our international network constantly expanding and opportunities arising in countries/cities outside of Dubai, we are looking for career motivated individuals to join our operations in their home countries. If you have the talent to support our business, we can offer you a wealth of benefits. The opportunity to work for one of the most prestigious and progressive airlines in the sky or for a leader in ground handling and passenger service operations. The Position:To contribute to the generation of revenue and service of customers by providing a high quality, fast, efficient and friendly customer service for reservations, ticketing, fares and telephone sales queries.To offer/sell all Emirates special products, promotional activities and special offers.To convert calls and inquires to sales and constantly look for ‘sales opportunities’ when servicing customers through cross selling, up selling etc.To offer ongoing support to management in achieving Service Quality Level (SQL) targets.To be able to calculate fares by the application of currency regulations, using the normal published rates.To be able to project the “EK image” at all times by being fully conversant with market and industry information.To liaise with hotels for passenger room reservations.To perform duties as assigned by Passenger Sales & Service Supervisor or Sales Manager. Salary & Benefits:We offer our employee's competitive remuneration packages, attractive travel benefits, and career development supported by multi-million dollar training facilities in Dubai, and e-Learning programmes for those seeking a long-term future in the Company. Experience and Qualifications: • Customer Service Orientation • Attention to Detail & Quality • Effective Communication • Team Work • Initiative and Commitment to Achieve • Professionalism • Education to a minimum of High School level or equivalent To Apply:To express your interest in the above vacancy please apply on-line by clicking below, and complete our application form. We will then consider your application and contact you should we wish to shortlist you for an interview. Should you not receive an invitation for an interview within 5 weeks please assume that on this occasion you have been unsuccessful. We will retain your details for 12 months unless advised otherwise and re-consider you for future opportunities as they arise. Please also note that if you are not shortlisted you can also update your application at anytime and apply for other opportunities. Thank you for your interest in a career with the Emirates Group. Job Reference No : PS&SA/LD/7101 Closing Date : 07-May-2007 Apply Online