Frankfurt, Munich and Hamburg airports now feature 39 baggage machines for Lufthansa passengers to drop off their luggage themselves. Passengers who have already received their boarding pass by checking in online, via a mobile device or at a check-in machine within 23 hours before departure, can send their luggage on its journey themselves through the machines, without having to queue, as per a release. Customers can then pass directly through security and go to their gate.
The luggage is placed on the belt and the barcode printed on the boarding pass is scanned. The baggage machine prints a self-adhesive luggage tag, which can be attached to the bags.
The luggage is then transported by the machine to the airport's conveyor belts and the passenger receives a print-out of their receipt. At Frankfurt airport, there are 16 baggage machines, eight each in departure Hall B and Hall A (Terminal 1). At Munich airport, 19 baggage machines, have been installed, with 13 at the south and six at the north side entrances (Terminal 2 Departures). At Hamburg airport, there are four baggage machines at the end of check-in rows seven and eight (Terminal 2). This service was tested in Munich and Frankfurt over months last year. Due to positive feedback from customers and the high level of use, this service has now been expanded. To date, Lufthansa passengers have already checked in more than 640,000 pieces of luggage via the machines.
The luggage is then transported by the machine to the airport's conveyor belts and the passenger receives a print-out of their receipt. At Frankfurt airport, there are 16 baggage machines, eight each in departure Hall B and Hall A (Terminal 1). At Munich airport, 19 baggage machines, have been installed, with 13 at the south and six at the north side entrances (Terminal 2 Departures). At Hamburg airport, there are four baggage machines at the end of check-in rows seven and eight (Terminal 2). This service was tested in Munich and Frankfurt over months last year. Due to positive feedback from customers and the high level of use, this service has now been expanded. To date, Lufthansa passengers have already checked in more than 640,000 pieces of luggage via the machines.