SITA, one of the specialists in air transport communications and IT solutions, has announced the development of a Global Command Centre in Singapore, which will create up to 100 new jobs by 2011. This facility, dedicated to the air transport industry which enables over two billion passengers to travel each year, will monitor and manage mission-critical systems. The announcement comes as SITA officially opens the first of its two Command Centres in Montreal, Canada. With centres in both Montreal and Singapore, SITA will provide 'follow-the-sun' operational support to its 3,200 customers worldwide. As per the company release, about every airport or airline in the world does business with SITA and from each Command Centre the operations of more than 300 airports and 2,000 airlines will be supported. This includes airport check-in services; self-service web, kiosk and mobile applications; baggage management and tracking; passenger management solutions including reservations, inventory and ticketing; messaging and network operations. In addition, SITA's AIRCOM services which are used by more than 220 airlines worldwide for air to ground communications will be monitored. A team of IT experts will have real-time visibility of the IT and communications systems in use at airports, airlines and aircraft, enabling them to manage the systems proactively to mitigate issues before they arise, or resolve them quickly and efficiently. |
Thursday, May 27, 2010