The International Air Transport Association (IATA) recently recognised the outstanding achievements of ISAVIA (Iceland), Air Traffic Control the Netherlands (LVNL), Nav Canada, Greater Toronto Airports Authority, and Charlotte Douglas International Airport (North Carolina, USA) with IATA's prestigious Eagle Awards. Eagle Awards honour Air Navigation Service Providers (ANSPs) and airports for outstanding performance in customer satisfaction, cost efficiency, and continuous improvement. They are based on the recommendations of independent Eagle Awards Panel. The awards were presented by Dr Assad Kotaite, Chairman, Eagle Awards Panel, in the presence of 600 top industry leaders gathered at IATA's 66th Annual General Meeting and World Air Transport Summit held on June 6-8, 2010 in Berlin, Germany. "The impact of the global financial crisis followed by the recession has had an enormous negative impact on airlines. The cooperation of all the value chain was critical as airlines struggled to cope with the unprecedented 14.3 per cent drop in revenues—USD 81 billion—and mounting losses. The Eagle Award winners addressed this challenge in a spirit of partnership and delivered outstanding results," said Kotaite. "Infrastructure charges take up 11 per cent of our revenues. Airlines need value for the USD 54 billion that they spend for airport and air navigation service charges annually. The five Eagle winners have put the needs of their airline customers first and delivered excellent value for money. We are pleased to honour these role models at our most important industry meeting," said Giovanni Bisignani, Director General and CEO, IATA. http://www.travelbizmonitor.com/iata-announces-eagle-awards-winners-10576 |
Thursday, June 10, 2010