Nidhi Batra,nidhi.batra@igt.in
Email Address:
Telephone:
IGAT is in the business of Air Transport Management. It is a GSA ( general sales agency) for various International Airlines like Virgin Atlantic, South African Airlines, SAS, China Eastern Airlines Turkish Airlines etc.
91-124-4357310
Desired Candidate Profile
Graduate
Preferably Green Belt Certified
Minimum 2 years experience in Quality
Job Description
• Managing a Team QEs for aligned Processes.
• Keeping a Track on Process Trends.
• Analyze and Report Trends in Agents/Process performance
• Recommend initiatives to improve transaction Quality through new quality tools and Motivational approach.
• Initiate Strategic projects to improve Agent productivity
• Creating and Analyzing QC Reports.
• Documentation for QC.
• Analyze Complaints – as applicable
• Participate in quality systems improvement activities
Keywords: quality
Company Profile
InterGlobe Enterprises is one of the fastest growing companies in the Indian travel industry. We offer the entire gamut of travel related services to the international traveler. InterGlobe Enterprises have six division, namely InterGlobe Air Transport Management (IGAT), Galileo India Ltd. (GAL), InterGlobe Technologies Solutions Ltd. (IGTS), InterGlobe Hotels Pvt. Ltd., InterGlobe Technology Quotient (ITQ) And InterGlobe Cruises.IGAT is in the business of Air Transport Management. It is a GSA ( general sales agency) for various International Airlines like Virgin Atlantic, South African Airlines, SAS, China Eastern Airlines Turkish Airlines etc.