I wrote about the 10 questions/dimensions you can measure yourself on if you want to be a 5-star leader.
In this series, I will detail my thoughts/suggestions on each of those 10 dimensions
by vagawi
DO you have formal/informal listening sessions?
The formal ones
- structure time
- space
- make sure there are no interruptions
- make sure there has been enough time to prepare for both parties
- ensure the time between two sessions is mapped
- ensure everyone is covered
- take notes
- give feedback
- if you can, do something. if you can't, let them know.
The informal ones
the informal listening sessions are probably the ones where you will pick up more non-verbal cues than the formal ones.
in the hall, at lunch, at a staff party, the gym. it could be anywhere.
Just two inputs here:
1. be willing to listen
2. be willing to stop when it turns gossipy!
Can't Wait for the entire series?