
This independent passenger survey is highly regarded in the air transportation industry as a primary benchmarking tool for passenger satisfaction levels of airlines throughout the world. It is the second time in three years that Air Canada has placed first among North American carriers. Star Alliance, of which Air Canada is a founding member, was ranked as Best Airline Alliance.
Air Canada was also voted 'Best Airline in North America' and 'Best Airline in Canada' by readers of the U.S. frequent flyer magazine, Global Traveler, and the carrier was voted 'Best Business Class to Canada' by the readers of Business Traveler magazine.
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